Effective Date: February 28, 2025
Welcome to Manga.lk, your destination for manga, comics, trading cards, figurines, custom merchandise, and more. These Terms and Conditions govern your use of our website (manga.lk), our Instagram sales via @manga.lk, and all purchases made through these platforms.
By accessing our website, placing an order, or interacting with Manga.lk, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
1. Use of the Website
a. By using Manga.lk or placing an order, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.
b. You are responsible for maintaining the confidentiality of your account credentials (if you create an account). All activity conducted under your account will be your responsibility.
c. You agree to provide accurate and up-to-date information when placing an order.
d. You may not use this website for illegal, fraudulent, or unauthorized purposes, including infringement of intellectual property or abusive conduct toward our staff.
2. Product Information and Pricing
a. We aim to provide accurate product descriptions and images, but we cannot guarantee that all information (including pricing, product details, or images) is free from error.
b. Prices are subject to change at any time without prior notice. Promotional prices, discounts, and offers are time-limited and may have additional terms.
c. If a discount code is applied at checkout, any applicable refund will be based on the discounted amount paid, not the original product price.
d. Gift cards are non-refundable and cannot be exchanged for cash.
3. Products We Sell
Products sold by Manga.lk include but are not limited to:
- Manga & Comics
- Trading Cards (Pokémon, Yu-Gi-Oh!, and more)
- Figurines & Funko Pops
- Custom Orders (special requests or personalized items)
- Merchandise (T-shirts, hoodies, etc.)
4. Orders and Payments
a. All orders placed via Manga.lk or @manga.lk are treated as purchase offers, subject to acceptance.
b. We reserve the right to cancel any order at our discretion, including for reasons such as product unavailability, pricing errors, suspected fraud, or violation of our policies.
c. Customers must provide valid and accurate payment information and authorize us to charge the full order amount, including applicable shipping fees, to the chosen payment method.
d. Payments are processed through trusted third-party gateways, and we do not directly store any payment information.
5. Shipping and Delivery
a. We aim to ship orders promptly, but delivery times are estimates and subject to courier operations and external factors.
b. Once an order is dispatched, Manga.lk is not responsible for delivery delays caused by the courier or customs.
6. Returns and Refunds
a. All returns and refunds are governed by our Return & Refund Policy, which is available on our website.
b. To qualify for a return or refund, customers must:
- Submit a clear unboxing video recorded at the time of opening the package.
- Report the issue within 3 calendar days of receiving the order.
- Follow the submission process, including sending an email to [email protected] or [email protected] and notifying via WhatsApp at +94 77 415 4146.
c. Returns and refunds are only considered in the following cases:
- Manga, Comics, Trading Cards, Figurines, and Custom Items: Only if there is a pre-existing defect or shipping damage.
- Merchandise (T-Shirts, Hoodies, etc.): Only if there is a clear manufacturing defect (e.g., misprints, stitching defects). Sizing issues caused by incorrect selection by the customer do not qualify.
d. Gift cards are non-refundable.
e. Customers must pay for return shipping unless otherwise agreed by Manga.lk.
f. Minor cosmetic imperfections or slight variations in color, packaging, or minor printing issues are not eligible for refunds or returns.
7. Intellectual Property
a. All content on Manga.lk (including website design, text, logos, and original images) is the property of Manga.lk and protected under intellectual property laws.
b. Manga covers, official artwork, and product images of figurines and collectibles are used for product representation purposes only. Copyright and ownership of these images belong to their respective authors, creators, publishers, or licensors.
c. You are prohibited from copying, distributing, or reusing any content from our website without prior written permission from Manga.lk or the relevant copyright holders.
8. Limitation of Liability
a. To the maximum extent permitted by law, Manga.lk (including its owners, employees, and affiliates) shall not be liable for:
- Direct, indirect, incidental, or consequential damages resulting from your use of the website or purchase of products.
- Any loss caused by courier delays, order cancellations, or incorrect information provided by customers.
b. All products are provided “as is,” and Manga.lk does not guarantee suitability for any specific purpose.
9. Amendments to Terms
a. Manga.lk reserves the right to modify, update, or terminate these Terms and Conditions at any time without prior notice.
b. It is the customer’s responsibility to review these terms periodically. Continued use of the website after updates implies acceptance of the revised terms.
10. Contact Information
For any questions about these Terms and Conditions, contact us at:
Email: [email protected]
WhatsApp: +94 77 415 4146